Reference

Terms & Conditions For Your pro88 Account

pro88 Terms & Conditions explain how you open, use and protect your account, including phone verification, wallet checks and access to the lobby.

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pro88 Terms & Conditions For Your pro88 Account
HELP WITH TERMS

Get Clear Answers On Account Rules

A clear support path helps you resolve a term-related question before an account action becomes confusing. Keep your account details and payment reference ready when you contact us, and describe whether the issue concerns verification, a wallet entry, access or a request to change your details. We use the account help route so the response can be connected to the correct record.

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Account clarification

Ask us to explain a clause affecting your account, phone verification or access. Include the email or phone detail attached to your account, but never send your password or a private security code.

Wallet status

For a DANA, OVO, GoPay or QRIS question, provide the payment reference and the date shown in your account. We can then check whether the entry is pending, matched or needs additional clarification.

Change request

If your name, phone detail or contact preference needs correction, contact account help before creating another account. We will explain which account step is needed and what record can be amended under the current terms.

RECORDS AND SAFETY

How We Apply These Account Terms

Terms & Conditions work alongside the account controls that keep your records connected to the right person and payment route.

Account details

We use the contact and verification details you submit to manage account access, answer term questions and connect a payment reference to the correct record. Keep those details current so an account check does not rely on outdated information.

Cookie choices

Cookies can retain a session preference and help the account page behave consistently between login and the lobby. Your browser settings control whether cookies are stored, and changing them may require another login or affect remembered device settings.

Login protection

Your password, phone verification code and active session belong to you. Do not share them with another person. If you notice an unfamiliar login or lose control of your phone, contact account help and follow the security steps we provide.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference must correspond with the account details supplied during the account step. A mismatch can pause handling while we check ownership and the transaction record.

Record retention

We retain account, verification and transaction records for the period needed to operate the service, resolve disputes and meet applicable legal requirements. When that need ends, records are handled according to our internal retention process and applicable law.

Requesting changes

You can ask us to correct an inaccurate account detail or explain how a term applies. Send the request through account help with enough context to locate the record; we may verify ownership before making a change.

Terms & Conditions Questions Answered

These Terms & Conditions answers cover the account questions we expect you to ask before opening or using pro88 in Indonesia. They explain what acceptance means, how payment references are checked, what happens when access is restricted, and how to request help or a record correction. If your situation is not listed, account help can direct you to the applicable clause.

They cover account creation, phone verification, login protection, payment matching, wallet records, access conditions, support requests and changes to the published terms. They apply when you open or use an account, and access depends on local law and the conditions shown for your account.

Yes, phone verification can be required before account access or before an account action is completed. Use a phone detail that belongs to you and keep the verification code private. If the code does not arrive or the detail is wrong, contact account help.

The terms require payment activity to match your account details. For DANA or QRIS, keep the payment reference and date available if a check is needed. A mismatch may pause handling while we confirm the transaction route and account ownership.

OVO and GoPay may be available where local law permits and where the payment route is shown for your account. Use your own wallet details, check the status in the cashier path and contact account help if the reference does not appear correctly.

When access depends on local law, we may limit or refuse an account action even if the page is visible. We will apply the relevant condition to the account record and you can ask account help which term affects the requested access.

Use account help and identify the detail that needs correction, such as your phone number or contact record. We may ask for an ownership check before changing it. Do not send your password, verification code or full payment credentials in the request.

We may revise the Terms & Conditions when our account process, payment checks or legal requirements change. We place the current wording where you can read it. Review the updated text before continuing, especially after a change affecting wallet records or access.

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