Reference

pro88 Privacy Policy for Your Account

Our Privacy Policy explains how pro88 handles the details you provide when opening an account, checking wallet status or entering the lobby.

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POLICY CONTACT

Get Help With Privacy Requests

A clear contact route helps you act on the Privacy Policy instead of guessing where a request belongs. Start from your signed-in account support path and include the phone number or account identifier attached to the request, plus the relevant receipt or device detail when a wallet record is involved. We use those details to locate the correct record without asking you to send a full password or private login code.

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Data access

Ask us which account details, sign-in events, cookie records or payment references we hold about you. Include your account identifier so we can match the request to the right pro88 record.

Correction request

If your phone detail, contact record or wallet reference is inaccurate, send the old and new information through account support. We may ask for a phone verification step before changing account data.

Receipt query

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, attach the payment receipt and status reference. We use those fields to separate a privacy request from a payment-status check.

DATA HANDLING

What The Privacy Policy Covers

The Privacy Policy follows the account journey from phone verification to wallet activity and later support contact.

Account details

When you open an account, we may handle your phone number, account identifier and verification state. We use these details to provide account access, answer requests and connect a correction to the right record.

Device activity

Browser type, device signals, session times and sign-in events can help us identify an unusual account attempt. We use this context for account protection and may ask you to verify your phone before changes.

Cookie controls

Cookies can keep a session active, remember selected settings and show how policy pages are reached. You can manage cookies through your browser controls, although disabling some may affect sign-in or saved preferences.

Wallet references

A DANA, OVO, GoPay or QRIS record can contain a reference, amount status and time connected with your account request. Bank transfer and virtual account references are handled for reconciliation and support checks.

Retention approach

We keep account, security, support and payment records only as long as needed for the purpose described in the Privacy Policy or for applicable legal and operational duties. Retention can differ by record type.

Your requests

You can ask for a copy, correction, restriction or deletion discussion through account support. We may need to confirm your identity and explain if a record must remain for an open transaction or legal duty.

Privacy Policy Answers For pro88

These Privacy Policy answers focus on the questions you may have before opening an account or connecting an Indonesian wallet. We explain the practical route for data access, cookie choices, account security and payment references, while keeping eligibility wording clear: access depends on local law. If your situation is not covered, use the account support path with the smallest relevant set of details.

The pro88 Privacy Policy covers account details, phone verification, device and sign-in events, cookies, support messages and payment references. It explains why we use each category, how retention works and how you can request access, correction or a discussion about deletion.

We may collect your phone number, account identifier, verification state, session activity, device signals and messages sent through support. We may also record DANA, OVO, GoPay, QRIS, bank transfer or virtual account references when they relate to your account.

Use the signed-in account support path and ask for a Privacy Policy data-access request. Include your account identifier and a reachable contact detail. We may confirm your identity before sharing records, so do not send your password or a private login code.

Yes, you can ask us to correct an inaccurate phone detail, contact record or payment reference through account support. Describe the error and provide the replacement information. A phone verification step may be required before we change account or security data.

We use cookies for session continuity, selected settings and page-performance measurement connected with the Privacy Policy journey. Your browser controls can limit or remove cookies. Some account functions, including sign-in preferences, may behave differently after those controls are changed.

Yes. The Privacy Policy covers payment references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use these details to reconcile a receipt, check a status question and connect the transaction to the correct account request.

We retain each record for the period needed for its stated purpose, account protection, support handling, transaction reconciliation or applicable legal duties. The period can differ between cookies, account data and payment records. You can ask support about a specific record type.

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